Terms and Conditions

Welcome to the website of Otaku Arena, an artistic anime clothing brand situated in Bhubaneswar, Odisha, delivering all over India. These Terms and Conditions govern your use of our website and any purchases or transactions made through it. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please refrain from using our website.

Intellectual Property:

All content on the Otaku Arena website, including but not limited to text, graphics, logos, images, designs, videos, and product descriptions, are the intellectual property of Otaku Arena and are protected by applicable copyright and trademark laws. You may not use, reproduce, distribute, or modify any content from our website without our prior written consent.

Product Information:

We strive to provide accurate and up-to-date information regarding our products, including descriptions, pricing, and availability. However, we do not guarantee that all information on our website is error-free or complete. We reserve the right to modify or update any product information at any time without prior notice.

Orders and Payments:

When placing an order on our website, you agree to provide accurate and complete information. By submitting an order, you make an offer to purchase the selected products. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, errors in pricing or product information, or suspected fraudulent activity.

Payment for orders can be made through the available payment methods on our website. You agree to pay the total amount due, including any applicable taxes, shipping fees, and other charges specified during the checkout process.

Shipping and Delivery:

We offer shipping services to locations within India. Delivery times and shipping costs may vary depending on the destination and the selected shipping method. We aim to process and ship orders promptly, but we cannot guarantee specific delivery dates. Any delivery dates provided are estimates only. Once the products are shipped, the risk of loss or damage passes to you.

Returns and Exchanges:

We want you to be satisfied with your purchase. If you receive a defective or incorrect item, please contact our customer support within 7 days of receiving your order to initiate a return or exchange. We may require you to provide supporting documentation, such as photographs or proof of purchase. Please refer to our Returns and Exchanges Policy on our website for detailed instructions and eligibility criteria.

Privacy and Data Protection:

We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.

Limitation of Liability:

To the fullest extent permitted by law, Otaku Arena and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with your use of our website or the products purchased from us.

Governing Law and Jurisdiction:

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in Bhubaneswar, Odisha.

Amendments to the Terms and Conditions:

We reserve the right to modify, update, or replace these Terms and Conditions at any time without prior notice. It is your responsibility to review the most current version of the Terms and Conditions before using our website. Your continued use of our website after any modifications constitutes your acceptance of the revised Terms and Conditions.