FAQ

1How long will it take for my order to arrive ?
All Indian orders will be dispatched on the next working day and will reach the destination within 2-7 Days.
2How much is the shipping cost ?
Shipping is absolutely free for all online orders, however in case of Cash on delivery orders, COD charges of Rs 50 are applied as these are charged by the courier companies for their cash handling services.
3What is the minimum order value?
The minimum ordering value is Rs. 399/-.
4How can I place an order?
You can easily place an order on our website by selecting the products you like, adding them to your cart, and completing the checkout process. You can also contact us through email or social media if you have any questions or custom requests or for bulk Enquiry.
1Can I be a reseller ?
Yes of course you can be a reseller and earn commissions for each of your sale. Please contact us at support@otakuarena.in for further details.
2What is your return policy?
We accept returns and exchanges within 15 days of the purchase date, as long as the items are in their original condition and packaging. Please contact us at support@otakuarena.in first to initiate the return process and to receive further instructions.
3 Do you ship internationally?
Yes, we ship worldwide to most countries. Shipping costs and delivery times may vary depending on your location and the shipping method you choose at checkout.
4How can I stay updated on new products and promotions?
You can follow us on social media, or visit our website regularly to stay updated on our latest products, discounts, and events. We also offer exclusive deals and giveaways to our loyal customers.